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Home arrow FAQs
FAQs
From the list below choose one of our FAQs Items. We have attempted to address and offer solutions for the most common Web cast viewing problems.

If you have a question not addressed in this section, please contact us.

Item Title
How do I test my Windows Media Player?
I can't log in!
Can I save the video to watch later?
Why is my video playing choppy?
Why am I having delay problems?
Why is my feed is only showing one picture every few seconds?
What should I expect for my Pay-Per-View fee?
Why do I have to re-login in if I refresh the page?
I forgot my password!
Will I be able to watch the Webcast after the event is over?
How do I set my Windows Media Player to work behind a proxy or firewall?
Can I get a refund if I miss the Web cast?
I have read all of the FAQs and it still doesn't work! What do I do now?
Why does the status window below the feed say "Waiting"?
The site is asking me to download a plug-in?
How do I adjust the Windows Media Player Settings for MAX performance?
I am on satellite and having issues, what do I do?
Why am I getting an error box?
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